Delivery Area and
Charges
Please be aware before
you start shopping that we only deliver in and around
Delivery Time
We deliver on Thursdays, from early morning to mid afternoon. We cannot give an exact time of day for delivery, but can give a rough estimate if you ask for one.
If you are out when we deliver
Please arrange a place to leave your box, either with a neighbour or somewhere on your property, but be aware we cannot accept responsibility for the goods once we have left them, so please ensure it is a safe place.Returns and
Cancellations
We reserve the right to
cancel an order if the delivery address is outside our stated delivery area, or
if there is another problem.
If you wish to cancel
before we have despatched the goods then please call us on 01332 291369 and
leave a message, preferably by Monday midday on the week of delivery.
If when you receive
your goods you find any defective items, please call or email us as soon as
possible to arrange for return. We will endeavour to replace, or refund you for
the cost of, any defective goods, on the day they are returned, which
will normally be the following Thursday if we collect them on our next round. Fresh fruit and vegetables may
vary in ripeness and may have blemishes which are not considered defects, but we may make a
refund or replacement at our discretion, depending on the complaint.
